BSD "0x00000027"
First of all, I've have tried search and yes I found a couple of threads around the issue but they didn't help at all.
I've been fighting with this this a couple of weeks now and I'm starting to get really frustrated. I started using a network drive a while ago. Never been able to get it work on Windows 7. I have two PC's, one running Windows 7 Home Premium, the second Ultimate
version, both x64 and Service Pack 1. Both computers facing the same problem, so I can't really use the network drive att all.
The usb drive is connected to my WLAN router and shared via network. It does work and sharing can be done. The thing is, when accessing the drive via Windows I always get BSD with code
STOP 0x00000027 (Parameter 1, 2, 3, 4)
RDR_FILE_SYSTEM.
Sometimes I get to use the drive for a while without crashing but usually BSD comes in a matter of seconds.
There is this unfinished hotfix http://support.microsoft.com/kb/981109 but cant install it. It only says "Update does not apply to your system".
With Linux/android devices theres no problem but I really need that network drive and my PC's. Anytime soon any progress going to happen with the issue that's been there apparently years allready..?
April 20th, 2012 5:56am
1. This hotfix is for Windows 7, but you have Windows 7 with SP1. That is why the hotfix may response in this way.
2. Run "sfc /scannow" to find if there is no verification problem.
3. Would you upload minidump file into SkyDrive or similat cloud repository?
Regards
Milos
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April 20th, 2012 7:45am
Hi,
Maybe there is one AutoRun *.exe file which is malware in your network drive. You should scan and remove malware from your USB drive first.
If this issue persists, you may plug it to your Windows 7 computer with USB directly and check it again.
May I know your router supports USB drive
If so, to replace a new one or flash USB for testing.
Meanwhile, you may check *.dump files.
The log file will be %systemroot%\Minidump which is normally C:\windows\Minidump
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263/en-uIvan-Liu
TechNet Community Support
April 23rd, 2012 3:58am
Hello,
Bug Check Code 0x27: http://msdn.microsoft.com/en-us/library/windows/hardware/ff557446%28v=vs.85%29.aspx
Please check that you have enough RAM. If not then you will have to add an additional one.
Please start proceeding like that:
Update all possible driversUninstall all unused programsRun chkdsk /r /f and sfc /scannowPerform a clean boot: http://support.microsoft.com/kb/929135Disable temporary all security softwares you haveRun memtest86+ to check your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support for assistance
If this does not help then use Microsoft Skydrive to upload dump files (c:\windows\minidump). Once done, post a link here.
You can also contact Microsoft CSS for assistance.
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April 25th, 2012 4:17am
Did run chksk and sfc / scannow, no error were found.
Memtest did find errors and I replased the faulty Ram. I Ran it again and there where no errors. I also re-installed Windows but the BSD is still there.
Latest Minidumb
My system has 8GB of RAM, should be enought.
April 26th, 2012 1:17pm
Did run chksk and sfc / scannow, no error were found.
Memtest did find errors and I replased the faulty Ram. I Ran it again and there where no errors. I also re-installed Windows but the BSD is still there.
Latest Minidumb
My system has 8GB of RAM, should be enought.
Set the folder for public access.
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posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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April 26th, 2012 6:43pm
Should work now.
Minidump
April 27th, 2012 2:45am
So any word on this? The issue is still there. Can't really use my netword drive now and it's a must as my second PC is an all-in-one with only 64GB SSD so I need the extra storage.
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May 3rd, 2012 2:10am
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************
RDR_FILE_SYSTEM (27)
If you see RxExceptionFilter on the stack then the 2nd and 3rd parameters are the
exception record and context record. Do a .cxr on the 3rd parameter and then kb to
obtain a more informative stack trace.
The high 16 bits of the first parameter is the RDBSS bugcheck code, which is defined
as follows:
RDBSS_BUG_CHECK_CACHESUP = 0xca550000,
RDBSS_BUG_CHECK_CLEANUP = 0xc1ee0000,
RDBSS_BUG_CHECK_CLOSE = 0xc10e0000,
RDBSS_BUG_CHECK_NTEXCEPT = 0xbaad0000,
Arguments:
Arg1: 00000000baad0073
Arg2: fffff880076381f8
Arg3: fffff88007637a50
Arg4: fffff80002eace68
Debugging Details:
------------------
EXCEPTION_RECORD: fffff880076381f8 -- (.exr 0xfffff880076381f8)
ExceptionAddress: fffff80002eace68 (nt!CcGetVirtualAddress+0x00000000000000f8)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000
CONTEXT: fffff88007637a50 -- (.cxr 0xfffff88007637a50)
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=000000000bd3e020 rdi=0000000000000001
rip=fffff80002eace68 rsp=fffff88007638430 rbp=fffffa8008c71a20
r8=fffff88007638500 r9=fffff88007638590 r10=0000000000000002
r11=00000000000002fe r12=0000000000000000 r13=0000000000000001
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00210246
nt!CcGetVirtualAddress+0xf8:
fffff800`02eace68 488b34c8 mov rsi,qword ptr [rax+rcx*8] ds:002b:00000000`00000000=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
PROCESS_NAME: explorer.exe
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030c9100
0000000000000000
FOLLOWUP_IP:
rdbss!RxCommonRead+db1
fffff880`02dd7661 403ac7 cmp al,dil
FAULTING_IP:
nt!CcGetVirtualAddress+f8
fffff800`02eace68 488b34c8 mov rsi,qword ptr [rax+rcx*8]
BUGCHECK_STR: 0x27
LAST_CONTROL_TRANSFER: from fffff80003180b02 to fffff80002eace68
STACK_TEXT:
fffff880`07638430 fffff800`03180b02 : fffff880`00000000 00000000`00000000 fffff880`07638500 fffff880`07638590 : nt!CcGetVirtualAddress+0xf8
fffff880`076384c0 fffff880`02dd7661 : 00000000`00000000 00000000`00000005 fffff880`076386f0 fffff880`02dc3001 : nt!CcCopyRead+0x132
fffff880`07638580 fffff880`02dab684 : fffffa80`094d3010 00000000`0bd3e020 01cd23b5`92d97d00 00000000`00000166 : rdbss!RxCommonRead+0xdb1
fffff880`076386b0 fffff880`02dc8b44 : fffffa80`098430e0 fffffa80`08133603 00000000`010f9f53 fffff880`011401b5 : rdbss!RxFsdCommonDispatch+0x870
fffff880`076387a0 fffff880`054562cc : fffffa80`098430e0 fffff880`010f9f53 fffffa80`098431f8 fffffa80`08133620 : rdbss!RxFsdDispatch+0x224
fffff880`07638810 fffff880`0195e271 : fffffa80`08d86a90 fffffa80`098430e0 fffffa80`08e726b0 fffff8a0`0034fa60 : mrxsmb!MRxSmbFsdDispatch+0xc0
fffff880`07638850 fffff880`0195c138 : fffff8a0`0034fa60 fffffa80`08d86a90 00000000`00000001 00000000`00000000 : mup!MupiCallUncProvider+0x161
fffff880`076388c0 fffff880`0195cb0d : fffffa80`098430e0 fffff880`0195a110 fffffa80`06e1d540 00000000`00000000 : mup!MupStateMachine+0x128
fffff880`07638910 fffff880`010f5bcf : fffffa80`09843288 fffffa80`08d86a90 fffff880`076389a0 fffffa80`09395d30 : mup!MupFsdIrpPassThrough+0x12d
fffff880`07638960 fffff880`010f46df : fffffa80`07184b80 00000000`00000001 fffffa80`07184b00 fffffa80`098430e0 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`076389f0 fffff800`0319effb : 00000000`00000000 fffffa80`06e1d540 00000000`00000001 fffffa80`098430e0 : fltmgr!FltpDispatch+0xcf
fffff880`07638a50 fffff800`031808a3 : fffffa80`06e1d540 fffffa80`06e1d540 fffffa80`06e1d540 fffff880`02f64180 : nt!IopSynchronousServiceTail+0xfb
fffff880`07638ac0 fffff800`02e96f13 : 00000000`00000b04 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtReadFile+0x631
fffff880`07638bb0 00000000`7745137a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0370e048 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7745137a
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: rdbss!RxCommonRead+db1
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: rdbss
IMAGE_NAME: rdbss.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79497
STACK_COMMAND: .cxr 0xfffff88007637a50 ; kb
FAILURE_BUCKET_ID: X64_0x27_rdbss!RxCommonRead+db1
BUCKET_ID: X64_0x27_rdbss!RxCommonRead+db1
Followup: MachineOwner
--------------------------------------
Please finish what I already suggested:
Update all possible driversUninstall all unused programsPerform a clean boot: http://support.microsoft.com/kb/929135Disable temporary all security softwares you have
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posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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May 3rd, 2012 9:57am
Please finish what I already suggested:
Update all possible drivers - DoneUninstall all unused programs - There isn't any. As I said, a fresh Windows installation.Disable temporary all security softwares you have - Done
No effect.
Perform a clean boot: http://support.microsoft.com/kb/929135 - I'll try this later today.
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May 3rd, 2012 12:48pm
Well I almost forgot this. Clean boot did not help at all. First the same 0x27 Error but then I saw a new bluescreen type: IRQL_NOT_LESS_OR_EQUAL.
I'm sure this is not a hardware issue as with Ubuntu-Linux things runs smoothly. Also, stil happens with two computers with different hardware.
I'm done with this. Perhaps I'll go for a Mac soon.
May 15th, 2012 2:36am